At winoh, your privacy is not an afterthought — it's built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a winoh player in the Philippines.
A plain-language summary of our key privacy commitments. The full legal text follows below.
winoh collects personal data strictly for the purposes of account management, identity verification, payment processing, and regulatory compliance. We do not collect data we don't need, and we don't sell your personal information to third parties for marketing purposes.
winoh uses industry-standard encryption (TLS/SSL) for all data in transit and AES-256 encryption for sensitive data at rest. Our security infrastructure is regularly audited and tested. Access to personal data is restricted to authorised personnel only, on a strict need-to-know basis.
As a winoh player, you have the right to access, correct, and request deletion of your personal data, subject to our legal and regulatory obligations. You can exercise these rights at any time by contacting our support team at .
winoh operates in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as overseen by the National Privacy Commission (NPC). We also comply with PAGCOR's data handling requirements for licensed online gaming operators.
winoh uses cookies and similar technologies to keep you logged in, remember your preferences, and improve platform performance. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings at any time.
winoh will only send you promotional communications if you have opted in to receive them. You can unsubscribe from marketing emails at any time. Transactional communications — such as deposit confirmations, withdrawal notifications, and security alerts — are always sent regardless of marketing preferences.
This Privacy Policy ("Policy") describes how winoh ("winoh," "we," "us," or "our") collects, uses, stores, and discloses personal data when you access or use the winoh online gaming platform at winoh.app ("Platform"). This Policy applies to all registered players, visitors, and any other individuals whose personal data winoh processes in connection with the Platform.
winoh is committed to protecting your privacy and handling your personal data in a transparent, lawful, and responsible manner, in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).
By registering an account or using the winoh Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
winoh takes your privacy seriously. Whether you're playing slots in Manila, enjoying live casino games in Cebu, or checking your account from Davao, the same high standard of data protection applies to every winoh player across the Philippines.
This Policy is designed to give you a clear and honest picture of our data practices. We encourage you to read it in full. If you have any questions after reading, our support team is available 24/7 and can be reached at .
For the purposes of the Philippine Data Privacy Act of 2012, winoh is the Personal Information Controller in respect of the personal data collected through the Platform. This means winoh determines the purposes and means of processing your personal data.
Our designated Data Protection Officer (DPO) can be contacted at for any privacy-related enquiries, complaints, or requests to exercise your data subject rights.
winoh collects the following categories of personal data:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Deposits & withdrawals |
| Technical Data | IP address, device type, browser type, operating system, session logs | Automatically on Platform access |
| Usage Data | Games played, bets placed, session duration, bonus usage | During gameplay |
| Communications Data | Support chat transcripts, email correspondence | When you contact support |
Note: winoh does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by applicable law (e.g., responsible gaming assessments).
winoh uses your personal data for the following purposes:
winoh processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
winoh does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
International Transfers: Some of winoh's service providers may be located outside the Philippines. Where personal data is transferred internationally, winoh ensures that appropriate safeguards are in place in accordance with the Data Privacy Act of 2012 and NPC guidelines.
winoh uses cookies and similar tracking technologies on the Platform for the following purposes:
winoh does not use third-party advertising or tracking cookies. You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the Platform.
winoh retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
Specifically:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with winoh's data disposal procedures.
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by winoh:
To exercise any of the above rights, please contact our Data Protection Officer at . We will respond to all verified requests within fifteen (15) business days in accordance with NPC guidelines.
winoh implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
⚠️ Your Responsibility: While winoh takes every reasonable precaution to protect your data, you are also responsible for keeping your account credentials secure. Never share your winoh password with anyone. If you suspect your account has been compromised, contact us immediately at .
The winoh Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law and PAGCOR regulations. winoh does not knowingly collect personal data from individuals under the age of 21.
If winoh becomes aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the winoh Platform, please notify us immediately at .
winoh reserves the right to update this Privacy Policy at any time. When we make material changes, we will notify registered players via email or an in-platform notification prior to the changes taking effect. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.
We encourage you to review this Policy periodically. Your continued use of the winoh Platform following the publication of any changes constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or winoh's data practices, please contact us:
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with our response to your privacy concern.
Your data is safe with us. Join hundreds of thousands of Filipino players who trust winoh for secure, fair, and exciting online gaming — with fast GCash payouts and 24/7 support.
21+ only. Please gamble responsibly. ⚠️ Gambling is addictive. Know when to stop.